Privacy Policy
Last Updated: March 15, 2024
1. Introduction
Creator Success Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Personal Information
- Contact information (name, email address, phone number)
- Professional information (business name, role, industry)
- Payment information (credit card details, billing address)
- Account credentials
- Communication preferences
- Course progress and completion data
- Feedback and survey responses
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, interactions)
- Location data (based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
- Provide and maintain our educational services
- Process payments and transactions
- Send administrative information and updates
- Deliver personalized content and recommendations
- Analyze and improve our services
- Comply with legal obligations
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
- Prevent fraud and ensure security
4. Information Sharing
We may share your information with:
- Service providers and business partners
- Payment processors
- Legal authorities when required by law
- Professional advisors (attorneys, accountants)
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent
- Request data portability
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
7. Contact Information
For privacy-related inquiries or to exercise your rights, please contact us at:
- Phone: +1-415-208-4253
- Email: info@creatorsuccessacademy.com
- Address: 1 Market Street, San Francisco CA 94105, USA